Ines Silva Massage: Privacy and cookie policy

Last updated: September 22, 2026

Your privacy is important to us. This Privacy Policy explains what personal data we collect when you visit the Ines Silva Massage in Leiria websites and blogs, https://relax-maximo.blogspot.com, https://inessilvamassage.com, https://massagetantric.blogspot.com and https://inesilva.no.comunidades.net, how we use it, with whom we share it and what your rights are, under the General Data Protection Regulation (Regulation (EU) 2016/679, "GDPR"), Law No. 58/2019, of August 8, and Law No. 41/2004, of August 18 (electronic communications and cookies).

1. Data Controller

The controller of your personal data is:

• Name / Company Name: Inês Silva

• Business Name: Ines Silva Massagem em Leiria

• Address: Avenida Engenheiro Adelino Amaro da Costa, 2415-367 Leiria, Portugal

• Email for privacy inquiries: info@inessilvamassage.com

• Telephone: +351 913243712

Given the scale of the business, the appointment of a Data Protection Officer is not mandatory. Any questions about privacy should be sent to the email address above.

2. Scope

This policy applies to: • the Ines Silva Massage in Leiria websites and blogs;

• the contact, scheduling, and registration forms available on the website;

• the newsletter and email communications;

• the purchase or booking of services through the website, including massage, therapy, mentoring, couples massage classes, programs, and courses.

The site may contain links to third-party websites (e.g., partner stores or social networks). We are not responsible for the privacy practices of these sites, so we recommend reading their respective policies.

3. Definitions

• Personal data: any information that identifies or allows the identification of a natural person (e.g., name, email, IP address).

• Processing: any operation performed on personal data (collection, recording, consultation, use, storage, deletion).

• Data subject: the person to whom the data relates, i.e., the visitor or customer. • Subcontractor: entity that processes data on our behalf (e.g., hosting or newsletter provider).

• Cookies: small files saved on your device when you visit the website.

4. What data do we collect?

Data you provide to us directly:

• Contact and scheduling: name, email, phone number, message, desired service, date and time of scheduling. • Newsletter and free offers: name and email.

• Purchases and billing: name, CNPJ (Brazilian tax ID), billing address, service or product purchased, amount, and date. Card or payment account data is processed directly by payment providers and is never retained by us.

• Blog comments: name, email, and comment content.

• Registration for programs, retreats, tours, classes, or mentoring: data necessary for the organization (e.g., emergency contact, dietary preferences at retreats).

Automatically collected data:

• IP address, device and browser type, operating system, pages visited, time spent on the site, origin of the visit, and interactions with ads or affiliate links, through cookies and similar technologies (see section 10).

5. Health data (special category)

To provide massage and therapy services safely, we may ask for information about your health status (e.g., injuries, pain, contraindications, relevant medications). This data is a special category under Article 9 of the GDPR and is handled with enhanced care:

• It is collected only with your explicit consent, given in writing on the customer form or in a specific form;

• It is used exclusively to adapt and provide the service safely;

• It is never used for advertising, marketing, profiling, or shared with advertisers or partners;

• It is kept with restricted access and for the period indicated in section 13;

• You can withdraw your consent at any time, knowing that this may prevent the provision of certain services for security reasons.

We ask that you do not submit health information through the blog comments, which are public.

6. What we use the data for and on what legal basis

Purpose Legal basis (GDPR) Responding to contact and information requests

Pre-contractual due diligence at your request (Article 6, paragraph 1, point b))

Managing appointments and providing contracted services

Contract execution (Article 6, paragraph 1, point b))

Processing health data to provide the service safely

Explicit consent (Article 9, paragraph 2, point a))

Invoicing and fulfilling tax and accounting obligations

Legal obligation (Article 6, paragraph 1, point c))

Sending newsletters, content and commercial offers Consent (Article 6, paragraph 1, point a))

Showing personalized advertising and measuring campaigns

Consent, given through the cookie banner (Article 6, paragraph 1, point c))

1. Registration of purchases made through affiliate links

Consent, given through the cookie banner (Article 6, paragraph 1, point a))

Website usage statistics Consent, given through the cookie banner (Article 6, paragraph 1, point a))

Security and proper functioning of the website Legitimate interest (Article 6, paragraph 1, point f))

Posting and moderating comments on the blog Consent (Article 6, paragraph 1, point a))

Defending rights in case of litigation Legitimate interest (Article 6, paragraph 1, point f))

We do not sell your personal data to third parties.

7. Monetization of the website and blog: advertising

The website and blog are monetized, which allows us to continue offering free content. To do this, we may show third-party ads, namely through Google AdSense and other advertising networks.

• These providers, including Google, use cookies to show ads based on your previous visits to this and other websites.

• The use of advertising cookies allows Google and its partners to display ads based on your visits to this website and/or other websites on the Internet.

• Personalized ads are only activated after you give your consent in the cookie banner. Without consent, non-personalized ads may be shown.

• You can disable personalized advertising from Google at adssettings.google.com and learn how Google uses data at policies.google.com/technologies/partner-sites.

• You can also manage preferences for various European advertisers at youronlinechoices.eu.

We do not control the content of ads displayed by third parties. The presence of an ad does not mean that we recommend the advertised product or service.

8. Affiliate links and sponsored content

Affiliate links. Some articles and pages contain affiliate links. If you click on one of these links and make a purchase, we may receive a commission at no additional cost to you. To record the purchase, the partner (e.g., Amazon or other affiliate programs) may place cookies on your device and collect click and purchase data in accordance with that partner's privacy policy. We do not receive your purchase or payment data, only aggregated commission information. As an Amazon Associate, I receive commissions for qualifying purchases.

Sponsored content and partnerships. We may publish sponsored content or have paid partnerships with brands. This content is always clearly identified (e.g., "Sponsored Content," "In partnership with," or "Advertisement"), in accordance with the Advertising Code. The opinions expressed are always our own. We do not share your personal data with partner brands without your prior and explicit consent (for example, in a contest where this is indicated).

9. Sale of Services and Products

Through the website, services and products can be purchased or reserved, such as massage and therapy sessions, mentoring, tours, retreats, couples massage classes, programs, courses, and other digital content. In this case, we process the necessary data to:

• process the order or reservation and confirm payment;

• provide the service or grant access to the purchased content;

• issue the invoice, in accordance with Brazilian tax law;

• provide customer support and handle refund requests or complaints.

Payments are processed by external and secure providers (see section 11).

10. Cookies and similar technologies

We use cookies for the site to function, to understand how it is used and to finance it through advertising and affiliates. With the exception of strictly necessary cookies, we only install cookies after your consent, which you can give, refuse or change at any time in the banner or the "Cookie preferences" link in the site footer.

Type What it's for Examples

Consent Required Basic functionality, security, saving your cookie choices, shopping cart

Website platform, cookie manager

Not required Statistics Measuring visits and understanding which content is most useful

Google Analytics Yes

Advertising Showing ads, customizing them and measuring campaigns Google AdSense, Meta Pixel Yes

Affiliates Registering purchases made through our links Amazon and other affiliate programs Yes

Embedded content Displaying videos or social media posts YouTube, Instagram, Facebook Yes

You can also block or delete cookies in your browser settings. If you block all cookies, some website features may stop working.

11. Who we share data with

We only share data with entities that help us manage the website and the business, and only to the extent necessary.

Depending on the tools used, they may include:

• Website hosting and platform: [e.g., WordPress / Wix / SquareSpace / Hostinger];

• Statistics: Google Analytics (Google Ireland Limited);

• Advertising: Google AdSense (Google Ireland Limited), Meta Platforms Ireland Limited (Meta Pixel) and other advertising networks;

• Affiliate programs: [e.g., Amazon Europe Core] and other partners;

• Newsletter and email marketing: [e.g., MailerLite / Brevo / Mailchimp];

• Online scheduling: [e.g., Calendarly / Fresha / Other];

• Payments: [e.g., Stripe / PayPal / Eupago / Ifthenpay for MB Way and Multibanco];

• Billing and accounting: certified billing software and certified public accountant;

• Public authorities (e.g., Internal Revenue Service), when required by law.

Processors handle data only in accordance with our instructions and are obligated to protect it. Advertising providers, social networks, and affiliates may act as independent data controllers for the data they collect through their cookies, also applying their respective privacy policies.

12. International Transfers

Some providers (e.g., Google, Meta, Amazon, newsletter or payment providers) may transfer data outside the European Economic Area, notably to the United States. In these cases, transfers are made with adequate safeguards provided for in the GDPR, such as the adequacy decision of the European Commission (EU-US Data Privacy Framework) or standard contractual clauses approved by the European Commission.

13. How long do we keep the data?

Data Retention period Unscheduled contact requests Up to [12 MONTHS] after the last contact Customer file and health data While you are a customer and up to [5 YEARS] after the last session, unless you request deletion before then

Invoices and accounting documents 10 years, as per tax law

Newsletter Until you unsubscribe

Blog comments While the article is published, or until you request removal Cookies

As indicated in the cookie banner, generally up to 13 months After these periods, the data is deleted or anonymized.

14. Your Rights

Under the GDPR, you have the right to:

• access your personal data;

• rectify incorrect or incomplete data;

• request the erasure of data ("right to be forgotten"), except where the law obliges us to retain it;

• request the restriction of processing;

• object to processing based on legitimate interest and, at any time, to direct marketing;

• request the portability of the data you have provided to us;

• withdraw consent at any time, without affecting the lawfulness of the processing already carried out (e.g., unsubscribe from the newsletter via the link in each email or change cookie preferences).

To exercise these rights, please send an email to info@inessilvamassage.com. We will respond within a maximum of one month and may request proof of identity to protect your data. Exercising your rights is free of charge.

15. Minors

The website and services are intended for individuals over 18 years of age. We do not intentionally collect data from minors. If we become aware that we have collected data from a minor without authorization from their parents or legal guardians, that data will be deleted.

16. Security

We adopt appropriate technical and organizational measures to protect your data against loss, unauthorized access or disclosure, including secure connection (HTTPS), strong passwords and two-factor authentication on accounts, restricted access to customer files and backups. In the event of a data breach that poses a risk to you, we will notify the CNPD and, when required, the affected data subjects.

17. Complaints

If you believe that your data has not been handled correctly, you can contact us first so that we can resolve the situation. You also have the right to lodge a complaint with the supervisory authority: National Data Protection Commission (CNPD) Av. D. Carlos I, 134, 1st floor, 1200-651 Lisbon www.cnpd.pt

18. Changes to this policy

We may update this Privacy Policy, for example, when we add new tools, partners or monetization methods. The date of the last update is always indicated at the top. If the changes are significant, we will inform you via the website or by email.

19. Contact

For any questions about this policy or your personal data: Ines Silva Massage in Leiria info@inessilvamassage.com · +351 913243712 · Avenida Engenheiro Adelino Amaro da Costa, 2415-367 Leiria, Portugal

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Privacy and cookie policy